Returns & Exchanges

At NotebookTherapy, we want you to love your stationery essentials; if you are not completely satisfied, you can return your unused items within 30 days of delivery. Please ensure all products remain in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our dedicated support team via email with your order number and the list of items you wish to return to receive a Return Authorization.

2

Prepare Your Package

Securely pack your items in their original aesthetic packaging, ensuring all journals, pens, and accessories are protected from damage during transit.

3

Ship the Items

Affix the provided return label to your parcel and drop it off at your nearest authorized postal service location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing